Covid-19 Policy

Updated April 2022

We would like to reassure our guests that we are continuing to do everything we possibly can to ensure your stay is as safe as possible.

We strongly recommend that you take out holiday insurance and cancellation cover for all UK holidays and International trips, not only to cover Covid but for all illnesses or unexpected reasons for cancellation.

What to expect when you arrive at Vomero Holiday Apartments

Check in:

Our check in and departure times enable thorough deep cleaning and time to carry out all necessary checks.  Check in is from 5pm, and not before.  If you do arrive ahead of time please let us know and feel free to park at Vomero and walk down into town.

Check out:

Check out is by 9.30am on your departure day.  To air the property, If possible please leave windows open upon leaving. We provide guests with a linen bag the evening prior to departure and kindly ask that you help to protect us and strip your beds before you leave. Please put all used duvet covers, pillowcases, bed sheets, towels, bath mats, kitchen hand towel and tea towels into the bag provided.  Please secure all rubbish in the bin bags provided and dispose of in the large blue bin in the rear carpark. Please refrain from placing random individual items in the commercial bin.

The Apartments and Cleaning:

We aim to keep our apartments and facilities maintained and cleaned to the highest standards. 

As well as antibacterial liquid soap, we provide hand sanitiser and antibacterial spray in the apartment for you to use during your stay. All kitchens are fully equipped with everything you may need for you holiday. We provide antibacterial washing up liquid, kitchen and bathroom cleaning sprays.

We will provide you with a fresh set of bedding, linen and towels for the second week of your stay. We wash all of our linens at high temperatures.

Around the house:

We continue to throroughly communal areas regularly.

Covid Symptoms:

Please feel free to contact us if you have any questions or concerns: holidays@vomero.co.uk

Above all we want everyone to have an enjoyable and safe stay.